Upload File to Verification Provider

Files uploaded directly to the Client's CRM Profile will be automatically uploaded to their appropriate Verification Provider application depending on their verification level requirements.

Note

This means that not all documents which have been uploaded to the client's CRM profile will be uploaded to the verification provider, only the ones which are needed.

There are 3 main triggers for this to occur:

1. Within 1 hour of a document being uploaded to the client's profile in the CRM
2. When a new client profile is created with the verification provider
3. When a client's application level is changed

Handling Conflicts

In the situation where a file maps to a document type which has already been uploaded to the verification provider, due to the lack of support for a method to retrieve information about the files which have already been uploaded to the VP, the file from the CRM will be skipped.

CRM Document Type & Sub-Type Mapping

In order to ensure that documents are uploaded correctly to the verification provider, the following map has been created which maps between the CRM Document Type and Sub Type and the Verification Provider document types which that type + subtype can fulfill depending on the requirement of the verification level.

CRM Document Type	CRM Document Subtype	Verification Provider Types which can fulfill
Proof of Identity	Photo ID	OTHER
Proof of Identity	Passport	PASSPORT
Proof of Identity	Driving license	DRIVERS
Proof of Identity	Visa	RESIDENCE_PERMIT, OTHER
Proof of Identity	ID_CARD	ID_CARD
Proof of Identity	PASSPORT	PASSPORT
Proof of Identity	DRIVERS	DRIVERS
Proof of Identity	ID_DOC_PHOTO	ID_DOC_PHOTO
Proof of Identity	DRIVERS_TRANSLATION	DRIVERS_TRANSLATION
Proof of Residence	Utility bill	UTILITY_BILL
Proof of Residence	Bank statement	UTILITY_BILL
Proof of Residence	Bank Confirmation Letter
Proof of Residence	Lease Agreement	UTILITY_BILL
Proof of Residence	Car/Health/Property Insurance	CONTRACT
Proof of Residence	Affidavit	UTILITY_BILL
Proof of Residence	RESIDENCE_PERMIT	RESIDENCE_PERMIT
Proof of Residence	UTILITY_BILL	UTILITY_BILL
Proof of Residence	VEHICLE_REGISTRATION_CERTIFICATE	VEHICLE_REGISTRATION_CERTIFICATE
Proof of Payment	Credit card	BANK_CARD
Proof of Payment	Proof of Payment	PAYMENT_METHOD
Proof of Payment	Bank Statement	UTILITY_BILL
Proof of Payment	PAYMENT_METHOD	PAYMENT_METHOD
Proof of Payment	BANK_CARD	BANK_CARD
Other	Other
Other	Cashback Form
Other	Bonus Form
Other	Joint Account Form
Other	Marriage Certificate	OTHER
Other	Birth Certificate
Other	Proof of Name Change
Other	Third Party Deposit Form	INCOME_SOURCE
Other	Source of Wealth	INCOME_SOURCE
Other	Source of Funds	INCOME_SOURCE
Other	Interest Bearing
Other	DOD
Other	Waiver
Other	Crypto Deposit Form	INCOME_SOURCE
Other	Crypto WD Form
Other	Divorce Decree	INCOME_SOURCE
Other	Bank Confirmation Letter - Withdraw
Other	Screening Report
Other	Power of Attorney
Other	SOF Form
Other	Business registration (CIPC)
Other	Corporate Ownership
Other	Proof of Operating Address
Other	Related Party - ID
Other	Related Party - POR
Other	Bank Account Confirmation
Other	Competition Form
Other	PROFILE_IMAGE	PROFILE_IMAGE
Other	AGREEMENT	AGREEMENT
Other	CONTRACT	CONTRACT
Other	COVID_VACCINATION_FORM	COVID_VACCINATION_FORM
Other	OTHER
Scanned	Scanned From Email
Internal	DocFox Partial KYC report
Internal	DocFox Full KYC report
Internal	SUMSUB KYC REPORT
Internal	SUMSUB Basic KYC Report
Internal	SUMSUB Advanced KYC Report
Internal	EDD Report
Proof of Liveness	SELFIE	SELFIE
Proof of Liveness	VIDEO_SELFIE	VIDEO_SELFIE
KYC	INVESTOR_DOC	INVESTOR_DOC
KYC	INCOME_SOURCE	INCOME_SOURCE

Full list of Verification Provider Document Types

Type	Description
ID_CARD	ID card.
PASSPORT	Passport.
DRIVERS	Driving license.
RESIDENCE_PERMIT	Residence permit or registration document in the foreign city/country.
UTILITY_BILL	Proof of address document.
SELFIE	Selfie with a document.
VIDEO_SELFIE	Selfie video (can be used in WebSDK and MobileSDK).
PROFILE_IMAGE	A profile image, i.e. avatar (in this case, no additional metadata should be sent).
ID_DOC_PHOTO	Photo from an ID document like a photo from the passport (In this case, no additional metadata should be sent).
AGREEMENT	Agreement, e.g. for processing personal information.
CONTRACT	A contract.
DRIVERS_TRANSLATION	Translation of the driving license required in the target country.
INVESTOR_DOC	Document from an investor, e.g. documents which disclose assets of the investor.
VEHICLE_REGISTRATION_CERTIFICATE	Certificate of vehicle registration.
INCOME_SOURCE	Proof of income.
PAYMENT_METHOD	Entity confirming payment (like bank card, crypto wallet, etc).
BANK_CARD	A bank card, like Visa or Maestro.
COVID_VACCINATION_FORM	COVID vaccination document (may contain the QR code).
OTHER	Should be used only when nothing else applies.

Note about ID_DOC_PHOTO

The ID_DOC_PHOTO document type should only be used for the photo extracted from a photo identification document such as a driver's license or a passport. It is not a whole document / evidence on its own.